Terms of Service & Sale
Last updated 13 June 2026
These terms are a legal agreement between you and Broc Ltd. They govern your use of the Broc website and product and your purchase of a Broc report. By using the Service or buying a report, you agree to these terms. Please read them — section 9 limits our liability.
In plain English (summary — the full terms below govern):
Broc gives you automated estimates and information to help you negotiate — not advice, a valuation, or a guaranteed outcome. You decide what to offer. A report is a one-off £99 purchase; because it's delivered immediately, it's non-refundable once generated (section 5). Our liability is capped at what you paid (section 9). None of this affects your statutory rights as a consumer, which we can't and don't exclude.
1. About us
The Service is provided by Broc Ltd (company number [COMPANY NUMBER]), incorporated in England and Wales, registered office [REGISTERED OFFICE ADDRESS], London, United Kingdom. You can reach us at support@trybroc.io.
2. The Service
Broc analyses a UK residential property and produces a negotiation strategy — including a Negotiation Power Score, a recommended offer and supporting evidence, and a ready-to-send written offer. The analysis is generated automatically from public and licensed third-party data.
Information only — not advice or a valuation. Broc is a decision-support tool. It does not provide a RICS valuation or survey, and is not regulated financial, investment, mortgage, legal, conveyancing or tax advice. Broc Ltd is not authorised or regulated by the FCA or RICS. Figures are automated estimates and no outcome is guaranteed. Please read our full Disclaimer, which forms part of these terms.
3. Eligibility and your account
You must be at least 18 and resident in the United Kingdom to use the Service. You are responsible for keeping your account credentials secure and for activity under your account. Tell us promptly if you suspect unauthorised use.
4. Price and payment
A Broc report costs £99 as a one-off charge per property, with no subscription. Prices include VAT where applicable. Broc Ltd is the seller of record; your purchase contract is with us. Payment is processed securely by Stripe — by paying, you also agree to Stripe's terms. We may change our prices from time to time, but the price you see at checkout is the price you pay for that purchase.
5. Digital content and your right to cancel
A Broc report is digital content that is generated and made available to you immediately after purchase. Because of this, the following applies to your statutory 14-day right to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013:
By purchasing and asking us to provide your report straight away, you expressly consent to immediate performance and acknowledge that you will lose your 14-day right to cancel once the report has been generated.
Accordingly, once your report has been generated and made available to you, the purchase is final and non-refundable, except where required by law.
If you have not yet asked us to generate your report (i.e. you have paid but the report has not been produced), you may still cancel for a refund within 14 days by emailing support@trybroc.io.
6. Faulty digital content
Nothing in these terms affects your rights under the Consumer Rights Act 2015. If the report is faulty, not as described, or not provided with reasonable care and skill, you are entitled to an appropriate remedy, which may include a repair, replacement or refund. Please contact us and we will put things right.
7. Acceptable use
You agree not to:
- use the Service unlawfully or for any unlawful purpose;
- copy, scrape, resell, redistribute or commercially exploit the Service, our reports or our underlying data;
- reverse-engineer, probe or interfere with the Service or attempt to gain unauthorised access to it;
- misrepresent a report as professional advice or a valuation to any third party.
We may suspend or terminate access for breach of these terms or misuse of the Service.
8. Intellectual property
We and our licensors own all intellectual property in the Service, our software, branding and the format of our reports. On purchase, we grant you a personal, non-exclusive, non-transferable licence to use your report for your own private property-purchase purposes. The underlying data is provided by third parties and remains subject to their rights.
9. Our liability to you
Nothing in these terms excludes or limits our liability where it would be unlawful to do so — including liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for your statutory rights as a consumer (including under the Consumer Rights Act 2015) that cannot be excluded.
Subject to that:
- Broc's output is an automated estimate for your general information and decision support. It is not advice or a valuation, and you should not rely on it as the sole basis for any decision — you remain responsible for your own due diligence and, where appropriate, for taking independent professional advice.
- We are not responsible for the offer you choose to make, the price you agree to pay, a seller's or agent's response, whether a purchase completes, or the outcome of any negotiation — these depend on factors outside our control.
- We are not liable for the accuracy, completeness or availability of third-party or public data on which the analysis relies.
- We are not liable for any indirect or consequential loss, or for loss of profit, opportunity, savings or anticipated savings, or for losses that were not reasonably foreseeable.
- Our total aggregate liability to you arising out of or in connection with each report, whether in contract, tort (including negligence) or otherwise, is limited to the amount you paid us for that report (£99).
The Service is provided on an “as is” and “as available” basis. We do not warrant that it will be uninterrupted or error-free, and we may change, suspend or withdraw features.
10. Changes to these terms or the Service
We may update these terms from time to time. The version that applies to your purchase is the one in force when you buy. We will post changes here and update the “last updated” date; continued use after a change means you accept the updated terms.
11. Governing law and jurisdiction
These terms and any dispute arising from them are governed by the law of England and Wales. Disputes are subject to the non-exclusive jurisdiction of the courts of England and Wales. If you live elsewhere in the UK, you may also bring proceedings in your local courts, and you retain the benefit of any mandatory consumer-protection laws of your home nation.